Warranty Support

Purchased on Nov8tech.com
How it Works

Welcome to Nov8tech.com self-service page for processing warranty requests and making inquiries. All warranties are automatically kept track of in our system, so there is no need to register your product. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your Nov8tech.com purchase may have caused.

Please note this page is for purchases made through this website or the Nov8tech.com store on sites such as eBay and Amazon. For purchases made through Nov8tech.com authorized resellers, please contact them directly.

All products purchased from Nov8tech.com come with a hassle-free warranty. You can find the precise warranty period of your product on the literature inside its box. ( see list Below) 

You can also verify the warranty period with our customer service team in the body of your message.

If your product turns out to have a defect during its warranty period, please contact us via the feedback form below and let us know what we can do to help you. It may save you time to first troubleshoot issues by going to our FAQ page or looking at Instruction Manuals before filing a warranty claim.

Thank you in advance for all of the information you provide; we know your time is valuable.

Warranty Information Tips

Order ID: You can find this in the order history of the account the purchase was made through.


Model Number: You can find this in your account's order history, as well as on the packaging or manual of the product. Some products come with the model number printed directly on them. Model numbers help us identify the exact make and model of your product more accurately than a product name would.


SN: The SN can be found on the main body of the product or on the charging cable that came with the product. It’s located on a sticker, tag, or printed directly on the product, but never on the packaging.

Looks something like SN: NXXXXXXX.
Note: Before Nov8tech.com can release a replacement, it may be necessary to return the defective item for quality inspection.

 

Warranty Timeline
Item Warranty Period (Months)
Cables 12 or lifetime (The standard warranty period for our cables is 12 months. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.)
Hubs & Adapters 12 Covered Under Manufacturer Terms and Conditions
Batteries 12 Covered Under Manufacturer Terms and Conditions
Chargers 12 Covered Under Manufacturer Terms and Conditions
Screen Protectors & Cases 12 Covered Under Manufacturer Terms and Conditions
Mice & Keyboards 12 Covered Under Manufacturer Terms and Conditions
Bluetooth Speakers 12 Covered Under Manufacturer Terms and Conditions
Nov8 Noise Headphones 12 Covered Under Manufacturer Terms and Conditions
Bluetooth Headphones 12 Covered Under Manufacturer Terms and Conditions
Laptops 12 Covered Under Manufacturer Terms and Conditions
Vacuums 12 Covered Under Manufacturer Terms and Conditions
Security Devices 12 Covered Under Manufacturer Terms and Conditions
Appliances - Home Care 12 Covered Under Manufacturer Terms and Conditions
Appliances - Home Kitchen 12 Covered Under Manufacturer Terms and Conditions
Appliances - Lighting 12 Covered Under Manufacturer Terms and Conditions
Appliances - Control 12 Covered Under Manufacturer Terms and Conditions
Appliances - Health 12 Covered Under Manufacturer Terms and Conditions

 

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